Help Center
Frequently Asked Questions
Answers to common questions about products, orders, shipping, returns, and care.
These answers cover the questions customers ask most often. For anything specific, please contact us directly.
How long does order processing take?
Most orders are prepared within 2 to 5 business days before shipping. Custom or delicate pieces may require additional handling time.
Do you ship internationally?
Yes. We serve international customers and provide tracking whenever the carrier supports it for the destination.
How can I track my order?
After your order ships, tracking information will be sent to the email address used at checkout.
Are the product photos accurate?
We aim to show each product clearly. Handmade items may have small variations in color, texture, and finish.
Can I request help choosing a piece?
Yes. Contact us with your purpose, budget, or preferred style and we will suggest suitable options.
What if an item arrives damaged?
Please contact us with your order number and photos of the package and item so we can review the issue quickly.
How should I care for thangka paintings?
Keep thangka paintings away from moisture, harsh sunlight, smoke, and heavy pressure. Handle them with clean, dry hands.
How do I contact support?
Email us at TY33ZW@outlook.com or use the Contact Us page for product, order, or shipping questions.
Find quick answers about orders, shipping, products, and care instructions. You can edit this introduction from the WordPress page editor.